Administration and Customer Service Officers – Civil Service Recruitment

Job Description:

Job Responsibilities:

• Provide a quality professional service for HSE, answering calls, emails and other queries that arrive in the office, in a timely manner, ensuring exceptional customer services at all time.
• The ability to report and analyze data from Excel would also be beneficial.
• Effectively communicate with customers and external stakeholders
• Contribute to the delivery of the teams’ projects, working effectively as a team member.
• Provide professional administrative services, ensuring all tasks are completed on time, in accordance with SLA’s and are to the required standard.
• Input and process data on to the computer systems, ensuring accuracy and attention to detail at all times, drawing conclusions from this data to make sound decisions.
• You will be proficient in the use of all Microsoft Office Packages including: MS Word, Excel, PowerPoint and Outlook.

Job Requirements:

• Communicating and Influencing
• Making Effective Decisions
• Working Together
• Managing a Quality Service

Job Details:

Company: Civil Service

Vacancy Type: Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here