Lead in Consumer Investments Proactive Team

Financial Conduct Authority

Job Summary

Financial Conduct Authority is currently offering Lead in Consumer Investments Proactive Team position for qualified individuals who are willing to work Full Time at their office in London, England, UK Be sure to check job specifications carefully before proceeding.

Job Title: Lead in Consumer Investments Proactive Team
Company Name: Financial Conduct Authority
Job Location: London, England, UK
Job Type: Full Time
Job Category: Financial Conduct Authority
Job Link Expiry: 2023-04-15
Posted on: Jobstrea.xyz

Job Details:

About the job

The Role

We are recruiting for a Lead Associate to join the Consumer Investments Proactive 1 Team in the Investment Platform and SIPP Operator (IPSO) department in supervision on a 1-year secondment.

We Are Here To Ensure That Consumers Can Make Effective Investment Decisions And Get a Fair Deal, And Our Vision Is That Consumers Can

IPSO sits within Consumer Investments Directorate at the Financial Conduct Authority. The Directorate has a key role in the regulation and supervision of consumer investment firms with the objective of preventing consumer harm.

  • Invest with confidence, understanding the risks they are taking and the regulatory protections provided
  • Access & identify investments that suit their circumstances and attitude to risk
  • Are protected from scams
  • Are able to get advice or support to invest, should they want it

The Proactive Teams Within IPSO Undertake Cross Cutting Reviews Identifying Emerging Risks And Taking Proactive Action To Prevent Consumer Harm Across All Consumer Investments Portfolios

The IPSO department has a key role in the regulation of SIPP Operators, Investment Platforms and Peer to Peer Lenders in the UK.

  • Financial Advisers and Intermediaries
  • Platforms
  • Wealth Managers
  • Crowdfunders & Peer to Peer platforms
  • SIPP (Self-Invested Personal Pension) operators

What does the job involve?

You will be a member of a dynamic team responsible for carrying out proactive projects, including thematic and multi-firm work, that examine the key risks across consumer investments portfolios. The team focuses on high-priority issues across groups of firms, to identify poor practice in the market, and mitigate harm that could occur to customers. Examples of current projects include assessing the due diligence of Self-Invested Personal Pension (SIPP) operators and assessing the financial resilience of consumer investments firms. Looking forward the team will play a key role in developing our proactive supervision of firms through work across the portfolios.

We are looking for someone with an excellent level of regulatory knowledge and supervisory experience who has sound judgement, with strong leadership skills to manage projects and with the ability to support and develop team members. As a directorate we believe in continuous improvement and are looking for someone who can contribute to this, for example by bringing creative thinking on how we can use our proactive resource most effectively. The team will be involved in piloting new approaches as we gear up to a greater emphasis on proactive supervision in consumer investments.

The Lead Associate Will Be Responsible For

  • Working closely with, and deputising for, the team manager and playing an important part in the department’s leadership and management.
  • Coaching and mentoring associates to support their development and performance through line and/or work management.
  • Leading, planning and overseeing project work, and providing support and oversight to team members, ensuring we make appropriate supervisory decisions.
  • Developing and delivering assertive supervision and mitigation strategies, setting clear expectations to firms, influencing, persuading and where appropriate, using formal powers to change conduct behaviour to deliver better outcomes for consumers.
  • Preparing communications to deliver key messages, both internally and externally, both written and through presentations.
  • Contributing to the continuous improvement of internal processes by suggesting changes that result in better outcomes and efficient use of resources.

What will you get from the role?

  • The opportunity to work in a complex, high-profile sector across portfolios with potential to make a positive impact for millions of consumers, playing a leading role in developing new approaches to tackling consumer harm.
  • A unique insight into the workings of the consumer investments sector, engaging with a wide range of firms, business models, and risks.
  • The opportunity to further develop project management, people management and stakeholder management skills.
  • A stimulating and exciting environment with varied and challenging work.
  • As an Academy business, we place great value on your learning, and we offer world-class development opportunities which will assist you in achieving your career aspirations.

About You


**Any disabled applicant meeting the minimum criteria will automatically progress to interview stage, should they enter under the Disability Confident scheme. For more information on the FCA’s commitment to building a diverse and inclusive workforce, including guidance on drafting criteria, please refer to the FCA’s Positive Action Framework.**

  • Excellent written and oral communication skills, including experience of drafting documents and publications for external and/or senior internal audiences.
  • Experience of delivering through others on specific projects / workstreams, taking responsibility and providing direction to deliver work to a high standard.
  • Analytical ability to draw out key implications quickly and clearly from a broad range of information and apply judgement to assess harm and identify effective mitigation strategies.
  • Excellent stakeholder management skills, including experience building strong relationships with both internal and external stakeholders at all levels.


  • Experience in coaching, mentoring and developing skills in others.
  • Experience of leading project-based work and project management skills.
  • A strong track record and demonstrated strong performance as a Senior Associate or equivalent.
  • The ability to act on your own initiative, to make logical and timely decisions seeing the big picture and being pragmatic and proportionate in approach.
  • Strong sense of accountability, taking ownership of problems and drive forward pragmatic action-based solutions.
  • Ability to manage competing priorities and think clearly about how to achieve outcomes in the most efficient manner.
  • Be able to fill gaps in your understanding and get up to speed on new issues quickly.
  • A good team player who demonstrates an inclusive approach and the impact and influence to generate shared goals for the department.
  • Ability to influence and negotiate while maintaining the integrity of the issues that need to be conveyed.
  • Strong understanding of FCA tools and powers, with the ability to consider how we use our tools and powers to support mitigation action in the department.


  • Experience or knowledge of one or more of the CI portfolios. This could include understanding the main business models, key firms, and the key conduct risks.

About Us

At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and their customers, building trust in financial markets, and protecting vulnerable consumers.

The CI directorate is central to the FCA’s strategy, ensuring consumers are able to make effective investment decisions. We want to see a consumer investment market in which consumers can invest with confidence, understanding the risks they are taking and the regulatory protections provided.

The FCA’s Values & Diversity

Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator. As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.

Useful Information

  • The job family for this role is Lead Associate – Regulatory
  • This role can be based in either London, Edinburgh or Leeds
  • This a 1-Year Secondment/Acting Up Opportunity
  • The salary range for London is approximately £56,000 – £65,000 depending on the successful candidate’s skills and qualifications, plus a competitive benefits package and non-contributory pension
  • The salary range for Edinburgh (National) is approximately £53,000 – £62,500 depending on the successful candidate’s skills and qualifications, plus a competitive benefits package and non-contributory pension
  • The salary range for Leeds (National) is approximately £53,000 – £62,500 depending on the successful candidate’s skills and qualifications, plus a competitive benefits package and non-contributory pension
  • Applications for this role close on 1st November 2022

Additional Information

The Financial Conduct Authority (FCA) has recently set out a new employment offer designed to reward strong, consistent performance, aid career development and close pay gaps.

This follows an extensive, wide-ranging and comprehensive consultation with all FCA colleagues and the FCA’s Staff Consultative Committee. The changes, including updates to the proposals consulted upon, will mean that the FCA continues to provide one of the best reward packages of any regulator or enforcement agency in the UK.

If you have any questions please speak to your recruiter or visit the FCA website (or intranet for internal colleagues).

Please note – Applications must be submitted through our online portal. Applications sent via email will not be accepted.

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