Reporting and Offender Manager

UK Home Office

Job Summary

UK Home Office is currently offering Reporting and Offender Manager position for qualified individuals who are willing to work Full Time at their office in Felixstowe, England, UK Be sure to check job specifications carefully before proceeding.

Job Title: Reporting and Offender Manager
Company Name: UK Home Office
Job Location: Felixstowe, England, UK
Job Type: Full Time
Job Category: UK Home Office
Job Link Expiry: 2023-04-15
Posted on:

Job Details:

About the job

You will form part of the Immigration Enforcement team, with the majority of your role working within (but not restricted to) Reporting and Offender Management. The team are an integral part of the Immigration Enforcement and play a key role in detaining and removing those that remain illegally in the UK, promoting a compliant environment and encouraging voluntary departure. Successful candidates will undertake a range of duties, which support this strategy.

Reporting Teams Are Responsible For Achieving Three Key Objectives

1 – Meaningful contact that encourages voluntary return.

2 – Management of a reporting population that drives compliance.

3 – Progression of cases towards removal or other case conclusion.

Reporting locations are fast-moving, reactive environments, requiring strong organisational and management skills, as well as being able to make quick well-judged decisions.

Successful candidates will be required to work across all Immigration work streams including:

  • Offender Management – Managing the reporting population, attending reporting events at police stations, dealing with queries, complaints, signposting, allocating and interventions.
  • Conducting face-to-face interviews.
  • Front facing – Interaction with customers and stakeholders.
  • Operational support – Working with the ICE team, including undertaking relevant checks, file and document management.

We Are Looking For People To Join Us Who

  • Are able to confidently manage potentially difficult and challenging situations
  • Are flexible and adaptive to change
  • Can work in an organised manner to deliver on time and to a high standard
  • Are able to remain focused on delivery under pressure
  • Are able to actively seek information from offenders to understand their needs
  • Are committed to continuous improvement
  • Have a strong sense of personal ethics and honesty

Further Information

Due to the face to face contact required in this role, it can be physically demanding at times and therefore you must hold a valid Personal Safety Training 2 (PST2) certificate or willingness to undertake this training.

Successful candidates will be required to wear full uniform.

Due to the nature of the role there will be occasions when you will be required to work later than the scheduled working day. Applicants should take this into consideration when applying.

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